This privacy notice for Traffic IQ Limited (“Traffic IQ”, “we”, “us” or “our”) explains how and why we may collect, store, use and share (“process”) your personal information when you use our services, including when you visit our website, contact us, or register to join our workforce.
Questions or concerns? Contact us at info@trafficiq.co.uk.
Summary of key points
We process the information you provide to us, including information submitted through our workforce registration form. This can include sensitive information such as right-to-work, identity and occupational-health information.
We do not use Google Analytics, advertising cookies, pixels or other tracking technologies. We keep application and worker information for four weeks after the relevant recruitment process or engagement ends, unless a longer period is required by law.
1. Who we are
Traffic IQ Limited is the controller of the personal data described in this notice.
Company number: 16207464
Office 11388, 182–184 High Street North, London, E6 2JA, United Kingdom
Email: info@trafficiq.co.uk
Telephone: 0203 4322 793
2. What information do we collect?
Personal information you disclose to us
We collect personal information you voluntarily provide when you contact us, request information, register to join our workforce, or otherwise communicate with us.
When you register through our careers page, this may include:
- your full name, date of birth, email address, telephone number, home address and postcode;
- next-of-kin name, relationship, address and telephone number;
- citizenship and right-to-work status;
- UTR number;
- occupational-health certificate status;
- professional qualifications, including Lantra and Streetworks details;
- documents you upload, including passport or residence-card information, Lantra or Streetworks cards, and driving licences;
- your acceptance of our terms and conditions; and
- your signature.
Please ensure that information you provide is accurate and let us know if it changes.
Sensitive personal information
Some workforce registration information may be sensitive personal data, including occupational-health information, identity documents, right-to-work information and official identifiers. We process this information only where necessary for recruitment, workforce administration, legal compliance, health and safety, insurance, contractor requirements, or where you have given explicit consent and the law permits us to rely on it.
Information automatically collected
Our website host may process limited technical information, such as IP address, browser type, date and time of access, and security or server-log information. This is used only to maintain website security and operation.
3. How do we process your information?
We process personal information to respond to enquiries; assess workforce registration applications; verify identity, right to work and qualifications; administer workforce engagements and assignments; contact a next of kin in an emergency; comply with legal, regulatory, tax, insurance and health-and-safety obligations; and protect our business, people and systems.
4. What legal bases do we rely on?
Depending on the circumstances, we process personal information to take steps before entering into or performing a contract, comply with a legal obligation, pursue our legitimate interests in operating a safe and effective business, or with your consent. We may also process information where necessary to protect someone’s vital interests, such as contacting a next of kin in an emergency.
Where special category data is involved, we use an additional condition permitted by data-protection law, including employment, health-and-safety or legal-obligation conditions, or explicit consent where appropriate.
5. When and with whom do we share personal information?
We may share personal information where necessary with clients, principal contractors and site operators to arrange work, confirm eligibility or qualifications, or meet site requirements. We may also share it with our website host, professional advisers, insurers, regulators, public authorities and law-enforcement agencies where required by law.
Application documents and workforce records may be held on our secure hard drive and through our website hosting arrangements. Access is restricted to authorised people who need the information for the purposes described in this notice.
6. Do we use cookies or other tracking technologies?
No. We do not use Google Analytics, advertising cookies, tracking pixels or similar technologies to monitor your browsing activity.
7. How long do we keep your information?
We retain personal information only for as long as reasonably necessary for the purposes described in this notice. In determining the appropriate retention period, we consider our legal, regulatory, tax, accounting and reporting obligations, the nature and sensitivity of the information, the purposes for which it was collected and the need to establish, exercise or defend legal claims. When personal information is no longer required, we securely delete or anonymise it. Where immediate deletion is not technically possible, such as where information is held in secure backups, we isolate it from further use and delete it in accordance with our backup-retention procedures.
8. How do we keep your information safe?
We use appropriate organisational and technical measures designed to protect the personal information we process. However, no electronic transmission or storage system is completely secure. While we do our best to protect your information, we cannot guarantee that unauthorised third parties will never be able to access, alter or misuse it.
9. Do we collect information from minors?
Our workforce registration services are intended for adults. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at info@trafficiq.co.uk.
10. What are your privacy rights?
Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to processing based on legitimate interests, and data portability in certain circumstances. You may withdraw consent at any time where we rely on it.
To exercise your rights, email info@trafficiq.co.uk. We may need to verify your identity before responding.
You may also complain to the Information Commissioner’s Office at www.ico.org.uk.
11. Do we make updates to this notice?
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
12. How can you contact us about this notice?
If you have questions, comments or requests about this notice, contact Traffic IQ Limited at info@trafficiq.co.uk.